Description

Microsoft Dynamics 365 provides control of the quality management process in the following ways:

1. Creates a quality order based on trigger points such as at product receipt for inbound operations or at product pick-up for outbound operations.
2. Documents test results and determines whether the results meet the established test criteria and an acceptable quality level.
3. Uses document at management for detailed product specifications and user-specific notes as part of reporting in the inspection process.
4. Maintains a record of nonconforming products and correlates these products with additional nonconformance information to track down the original cause of a problem.
5. Documents the cost of managing a nonconformance, including the items (such as spare parts), miscellaneous charges, and time sheet hours required to correct the nonconformance.
6. Schedules and corrects problems by using correction handling linked to quality orders.