How to Implement SAP SD- Sales Return, Sales Value Credits and Debits Process for ICT Service Corporation

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This E-book is to describe the process of managing Sales Returns with many Scenarios: Credit Customer for Price Adjustment for physical goods not returned, Goods returned are stocked items therefore keeping the item that was returned in remarketing and send the customer a credit, Goods returned are under warranty and SALES VALUE CREDITS AND DEBITS PROCESS

Jones David

Innovative and Disruptive Technology Thought Leader with more than 18 years of successful track record of delivering and executing global and complex business transformation initiatives for multiple global clients with special focus in High Tech and Manufacturing Industry sectors. Continue to serve Global, Fortune 500, and mid size firms in various capacities such as Delivery Leader, Delivery Quality Assurance, and Solution Architect. Focused on Innovative Technology and Business Operations, Business Re-engineering and Large Scale System Deployments. Delivering innovative customer solutions focused around Customer Experience, Cloud & SaaS, Call Center, eCommerce (B2B & B2C), Mobility, & Product Management.

Description

Content:
A. SALES RETURNS PROCESS
I. Credit Customer for Price Adjustment
1. Overview of the Scenario
2. Master Data and Organizational Data
3. Requirement
4. Process Flow Diagram
5. Scenario Overview Table
6. Reports
7. Workflow
II. CUSTOMER RETURNS WITH CREDIT INTO INVENTORY
1. Overview of the Scenario
2. Master Data and Organizational Data
3. Process Flow Diagram
4. Scenario Overview Table
5. Reports
6. Workflow
III. CUSTOMER RETURNS GOODS RETURNS TO VENDOR
1. Overview of the Scenario
2. Master Data and Organizational Data
3. Process Flow Diagram
4. Scenario Overview Table
5. Interfaces
6. Reports
7. Forms
8. Enhancements
9. Workflow
B. SALES VALUE CREDITS AND DEBITS PROCESS
I. Sales Value Credits
1. Overview of the Scenario
2. Master Data and Organizational Data
3. Requirement
4. Process Flow Diagram
5. Scenario Overview Table
II. SALES VALUE DEBIT
1. Overview of the Scenario
2. Master Data and Organizational Data
3. Process Flow Diagram
4. Scenario Overview Table

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