GENERAL QUESTIONS

What is Ictroi.net?

ICTROI (https://ictroi.net) is an online marketplace for business professionals to buy and sell premium business documents. Here, you can browse for business frameworks, toolkits, Ebooks, PowerPoint templates, presentation templates, market research reports, and more. These are high quality documents—many produced by former consultants of top-tier consultancies.

Is Ictroi.net free to join?

Yes.

What do I do if I don’t receive my confirmation email?

Sometimes our email gets stuck in the spam or junk mail folder. Please check there first. If it’s not there, you can go here to request a new confirmation email. Or, you can email us at [email protected].

What if I have more questions not covered on this page?

Please check out the Terms of Service for more information. If you can’t find your answers there, please don’t hesitate to contact us directly by sending an email to [email protected].

CUSTOMER QUESTIONS

How are purchased documents delivered?

You can download your purchased documents in 2 ways. First, once the order is processed, we will send you an email with download links to your document(s). (Sometimes, our email ends up in the junk/spam mailbox.) Secondly, you can access all your purchased documents through your Account page on ICTROI

What forms of payment are accepted?

We accept PayPal or Visa, Mastercard, American Express, Discover  Powered by Paypal. As a side note, we do not store any credit card information.

Can I resell or give away document(s) I purchase to others?

The customer is not allowed to:

  • Publish Ictroi products online
  • Sell Ictroi products
  • Provide public access of Ictroi products

Ictroi is protecting its rights vigorously against any infringement of copyrights and trademarks. For more information, please read our “Terms of Service” before buying Ictroi products.

Can the purchased documents be modified?

In most cases, yes. In most MS Office formats, i.e. PowerPoint, Excel, Word, the document can be easily modified for your own purposes. You can change the diagrams, the text, the background, the branding, etc. If you have any questions about a specific document, please email us and we will take a look at that exact document.

Is pricing in US Dollars?

Yes, the pricing for all our products are in US Dollars (USD).